Riviera Voyages

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Privacy Policy

1. Introduction

Riviera Voyages places great importance on the protection of your personal data. This privacy policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and Google Consent Mode v2 requirements.

By using our website https://www.riviera-voyages.ch/, you agree to the practices described in this policy.

2. Collection and use of personal data

We collect certain personal data when you browse our site or use our services, including:

  • Contact information: Name, email, phone number (when requesting a quote or contacting us).
  • Browsing data: IP address, device type, pages visited (via Google Analytics, only if you have given consent).
  • Cookies and tracking technologies: We use cookies to enhance your user experience and analyze website traffic.

Purpose of data collection:
– Provide and improve our services.
– Ensure the site’s security and technical management.
– Conduct anonymous statistical analyses.
– Comply with legal and regulatory obligations.

3. Consent and GDPR compliance

Google Consent Mode v2 & cookie management
Our website complies with data protection regulations and integrates Google Consent Mode v2.

This means:

  • Your consent is required before any analytical or advertising data is collected.
  • You can accept, refuse, or customize your choices through our cookie banner.
  • If you refuse analytical cookies, Google Analytics will automatically switch to anonymized data collection mode.

Manage your preferences at any time
You can manage your cookie preferences at any time via this link.

Regulations
Our privacy policy complies with the following laws:
– General Data Protection Regulation (GDPR – EU 2016/679)
– Swiss Federal Act on Data Protection (nFADP 2023)
– Digital Markets Act (DMA) in effect in Europe

4. Data sharing and storage

We do not share personal data with third parties without your consent, except in the following cases:

  • Hosting & Security: Our site is hosted by Infomaniak, ensuring optimal data protection.
  • Analytics tools: If accepted, Google Analytics may collect anonymized data to improve site performance.
  • Legal obligations: If required by law or a public authority.

Data retention period:

  • Contact data is retained for 3 years after the last interaction.
  • Cookies have varying retention periods (maximum 13 months for analytics).

5. Data security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

Implemented security measures:
– Secure servers and hosting located in Switzerland with SwissCenter and Mayando.
– Encrypted communications via HTTPS.
– Restricted access to personal data.

6. Your rights

Under the GDPR, you have the following rights:
– Access your data: You can request a copy of the data we hold about you.
– Rectification: You can correct any inaccurate data.
– Erasure: You can request deletion of your data if it is no longer needed.
– Objection & limitation: You can limit or refuse the processing of your data (e.g., tracking).
– Portability: You can retrieve your data in a structured format.

Contact to exercise your rights
Send an email to info@riviera-voyages.ch with your request. We will respond within 10 days.

7. Changes to this policy

We may update this policy to reflect legal or technical changes. Any modification will be indicated on this page.

Last updated: 14.03.2025